Question 1

How long does it take to get AgentEQ live?

Accepted Answer

Most businesses go live within 10–30 minutes. Connect a channel (WhatsApp, Instagram, website), upload your documents or FAQs, pick the actions you want (booking, email, webhook, CRM lead), and your AI agent is ready to start handling conversations.

Question 2

Do I need a developer to set up AgentEQ?

Accepted Answer

No. AgentEQ is a no-code platform — the onboarding flow, action catalog, and visual workflow builder let non-technical users ship a production chatbot without writing code. Developers can still extend via webhooks and our API.

Question 3

Which AI models does AgentEQ support?

Accepted Answer

On the Flex Engine (BYOK) plan you can bring your own API key for OpenAI (GPT-4o, GPT-4.1), Anthropic (Claude 3.5 Sonnet, Claude 4), Google (Gemini), or Azure OpenAI. On the Managed Scale plan AgentEQ handles model selection for you.

Question 4

Can I try AgentEQ before committing?

Accepted Answer

Yes. All plans come with a 30-day money-back guarantee. You can cancel any time during the first 30 days for a full refund, with no long-term contract required.

Question 5

Is AgentEQ GDPR compliant?

Accepted Answer

Yes. AgentEQ is GDPR compliant, SOC 2 Type II, HIPAA certified, ISO 27001, and PCI DSS Level 1. We offer zero-retention privacy filtering, configurable retention (30–3,650 days), and signed Data Processing Agreements for all EU customers.

Question 6

Can I request a personalised demo?

Accepted Answer

Absolutely. Reach out via the contact form or email partnerships@agent-eq.com and we will arrange a guided walkthrough tailored to your industry and use case.

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